Privacy
Privacy policy
This policy explains how we collect, use, hold and share personal information when you use this website or make an enquiry, in line with the Privacy Act 2020 and its Information Privacy Principles.
Last updated: 27 September 2026
Who we are
This website is operated by Leadsource International Manager Limited (NZBN 9429047325371), trading as SME Business Loans ("we", "us", "our"). Our address is 155 Fanshawe Street, Auckland 1010, New Zealand. You can contact us about privacy by calling 09 875 4577 or writing to us at that address, marked for the attention of the Privacy Officer.
What information do we collect?
When you make an enquiry or talk to a lending specialist, we may collect:
- your name, phone number, email address and location
- your business name, structure, NZBN, industry and trading history
- the purpose and amount of the finance you are seeking
- details of any property offered as security, including existing lending
- financial information such as turnover, bank statements and tax position, where you provide it
- information about directors, shareholders, trustees or supporting parties, where relevant to the application
When you use the website, we and our service providers may collect technical information such as your IP address, browser type, pages visited and referring site, using cookies or similar technologies.
How do we collect it?
Mostly directly from you, through the enquiry form, phone calls and documents you send. With your authorisation, we or our lending partners may also collect information from third parties such as credit reporters, property valuers, the Companies Office, the land title register and your accountant.
Our enquiry form is provided through a third-party form service embedded on the apply page. Information you enter is transmitted to us through that service.
How do we use it?
- to respond to your enquiry and contact you about finance options
- to assess which lending partners and products may suit your business
- to pass your application to a lending partner you choose to proceed with
- to verify identity and meet legal obligations, including anti-money laundering requirements that apply to lenders
- to improve our website and services
- to keep records of our dealings with you
Who do we share it with?
We may share your information with:
- lending partners, so they can assess and provide finance you have asked about
- credit reporters, when you have authorised a credit check as part of an application
- valuers, lawyers and other professionals involved in arranging your finance
- service providers who host our website, forms, phone systems and records
- anyone we are required or authorised by law to share it with
We do not sell your personal information. Some service providers may store information outside New Zealand. Where that happens, we take reasonable steps to ensure the information is protected in a way comparable to the Privacy Act 2020.
How do we keep it safe?
We take reasonable steps to protect personal information against loss, unauthorised access, use, modification and disclosure. We keep information only for as long as it is needed for the purposes described here or as required by law.
Your right to access and correct information
Under the Privacy Act 2020 you can ask to see the personal information we hold about you and ask us to correct it. Contact us using the details above. We will respond within the timeframes set by the Act. If we decline a correction, you can ask us to attach a statement of the correction you sought.
Cookies and analytics
This website may use cookies and analytics tools to understand how visitors use it, such as which pages are visited. You can control cookies through your browser settings. Blocking cookies should not stop the website from working, though some features may be affected.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied, you can complain to the Office of the Privacy Commissioner.
Changes to this policy
We may update this policy from time to time. The current version will always be on this page, with the date it was last updated.